Job Summary

A Waitress is responsible for providing excellent customer service by welcoming guests, taking food and beverage orders, serving meals, and ensuring customer satisfaction throughout their dining experience.

Roles And Responsibilities:

  • Greet and welcome customers in a friendly and professional manner.
  • Present menus and explain daily specials or promotions.
  • Take accurate food and beverage orders.
  • Serve food and drinks promptly and efficiently.
  • Ensure customer satisfaction and respond to requests or complaints professionally.
  • Maintain cleanliness of dining tables and service areas.
  • Process bills and handle payments when required.
  • Coordinate with kitchen staff to ensure timely service.
  • Follow food safety and hygiene standards.
  • Assist with setting up and closing the dining area.

Required Skills

Skills And Qualifications:

  • Minimum Matric or Intermediate qualification preferred.
  • Previous experience in a restaurant, hotel, or café is an advantage.
  • Good communication and customer service skills.
  • Friendly, professional, and well-groomed personality.
  • Ability to work in a fast-paced environment.
  • Basic knowledge of food service and hospitality standards.
  • Ability to work flexible shifts, including evenings and weekends.
  • Customer service
  • Communication skills
  • Teamwork
  • Time management
  • Problem-solving
  • Attention to detail

Details

  • Published:
    20 Aug 2026
  • Industry:Services
  • Job Function:Hotel/Restaurant Management
  • Qualification:Intermediate
  • Experience:1 Year
  • Type:Full Time
  • Shift:Morning
  • Positions:3