Job Summary:
The Waiter is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. The role requires strong communication skills, attention to detail, and a friendly attitude.
Role and Responsibilities:
Greet and seat customers in a polite and professional manner.
Present menus, take food and drink orders accurately, and relay them to the kitchen and bar staff.
Serve meals and beverages promptly and ensure customer satisfaction.
Check on customers regularly to ensure they are enjoying their meals.
Maintain cleanliness of tables and dining area.
Process bills and handle cash or card payments.
Follow all safety, hygiene, and restaurant policies.
Collaborate with other team members to ensure smooth service.
Requirements:
Previous experience as a waiter/waitress is preferred but not mandatory.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment.
Neat appearance and positive attitude.