We are seeking a friendly, attentive, and efficient Waiter/Waitress to join our team. The ideal candidate will have excellent customer service skills, a positive attitude, and a passion for delivering a high-quality dining experience. You will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction throughout the dining experience.
Role and Responsibilities:
Greet and seat customers in a friendly and professional manner
Present menus and provide detailed information about menu items when asked
Take accurate food and beverage orders
Relay orders to kitchen staff and ensure timely delivery of orders
Serve food and drinks to guests with attention to detail and presentation
Check on customers to ensure satisfaction and promptly address any concerns
Process bills and payments accurately
Maintain cleanliness and organization of dining areas and service stations
Comply with health and safety regulations and restaurant policies
Assist with opening and closing duties as required
High school diploma or equivalent (preferred)
Previous experience as a waiter/waitress, server, or in a customer service role (preferred but not always required)
Basic knowledge of food and beverage service practices
Excellent communication and interpersonal skills
Strong customer service orientation
Ability to multitask and work efficiently under pressure
Basic math skills for handling orders and processing payments
Good memory for menu items and customer preferences
Ability to follow instructions and work well in a team
Ability to stand and walk for extended periods (up to 8+ hours)
Ability to carry heavy trays and lift up to 25 lbs
Comfortable working in a fast-paced environment