Travel & Tour Consultant @ TCS Pvt Ltd

Job Summary

A dynamic and results-driven Travel Consultant will play a key role in delivering high-quality travel services to clients while ensuring smooth operational processes. This role is ideal for a motivated individual with a passion for travel, strong sales & Operational skills, and a commitment to excellent service delivery. 

Role and Responsibilities:

• Conduct thorough market research to identify potential clients and stay informed of market trends and competitor offerings. 
• Create and tailor compelling travel packages and proposals to meet client needs and preferences. 
• Establish and manage strategic partnerships with travel agencies, hotels, airlines, and other relevant businesses. 
• Maintain in-depth knowledge of travel packages, destinations, and services offered. 
• Effectively communicate the value and benefits of tour packages to clients. 
• Prepare and present quotations and proposals, ensuring alignment with client requirements. 
• Identify opportunities for new tour packages or services based on market demands. 
• Maintain accurate sales records, analyze data, and provide regular reports to management to identify areas for improvement. 

Required Skills

Skills and Qualification:

• Minimum 5 years of experience
• At least Master Degree
• Collaborate with the operations team to address customer feedback, concerns, or complaints. 
• Use promotional techniques and coordinate promotional materials to enhance sales of tour packages. 
• Handle travel-related issues, complaints, or refund requests in a professional manner. 
• Maintain strong relationships with DTS offices and other relevant internal departments.