Job Summary
Role and Responsibilities:
You will be responsible for:
- Assisting Manager University Residences in looking after On-campus Hostel and supervising overall activities of the hostel while performing duties in rotation;
- Maintaining a very close liaison and coordination with the housekeeping, maintenance, security, horticulture and other concerned departments to ensure cleanliness, hygiene, health, maintenance, safety & security and overall ambience of the hostel premises worth living;
- Taking care of students residing in the male hostel and resolve their day to day issues;
- Ensuring that the complaints lodged by the students have been followed with the relevant departments;
- Maintaining the hostel environment academically conducive, socially healthy and disciplined;
- Ensuring that overall hostel premises are kept in a neat and clean state;
- Ensuring that no unauthorized person enters within the hostel premises, students do not leave hostel premises unauthorizedly and uninformed, and in and out timings are recorded in the book;
- Ensuring that hostel facilities are not misused/ damaged;
- Keeping record of daily activities/events and any incident in the hostel;
- Keeping record of all complaints made by students and follow up with the concerned departments for corrective measures;
- Maintaining an up to date record of hostel occupancy;
- Preparing hostels for accommodating new students before the start of academic calendar;
- Conducting surprise checks of students rooms for any illegal and unauthorized activity taking place in the room or employing unauthorized electrical appliances in the rooms;
- Accompany students if an outdoor activity is officially organized for the students.
Required Skills
Skills and Qualifications:
You should have:
- At least Intermediate/graduate will be preferred;
- 3-5 years’ working experience in an administrative position, having supervisory role in the hospitality industry or hostels. An academic environment experience will be considered an advantage;
- Understanding of and ability to communicate with young people with diverse backgrounds;
- High level of tolerance and a calm disposition to be able to deal with difficult and challenging people;
- Good listening skills and ability to establish positive rapport with students;
- Good administrative and organizational skills and ability to resolve administrative problems;
- Handling workload and meeting timelines under pressure;
- Good public dealing ability;
- Ability to use computer and common use software like MS Office, Internet etc;
Ability to handle shift work and perform extra duties as and when required.
Comprehensive reference checks will be conducted
