Senior Education Counsellor @ Oceania Education and Visa Services Melbourne

Job Summary

Roles And  Responsibilities

• Provide accurate and ethical counselling on international study options and destinations
• Guide students in course, university, and country selection based on profile assessment
• Manage complete admission processes from counselling to enrolment
• Handle documentation review, SOP/GTE guidance, and visa file coordination
• Conduct timely follow-ups through calls, emails, and meetings
• Maintain and update student records in CRM and tracking sheets
• Achieve assigned enrolment and conversion targets
• Coordinate with partner institutions for application progress and offer outcomes
• Support pre-departure and post-arrival briefings
• Participate in seminars, webinars, expos, and outreach events
• Assist in training or mentoring junior counsellors where required
• Be available for additional operational tasks as per business requirements

Required Skills

Qualification

• Bachelor’s degree (Education, Business, Social Sciences, or related field preferred)
• Minimum 1–2 years’ experience in education counselling / student recruitment
• Strong knowledge of Australian education and visa processes (essential)
• Experience handling complete admission and visa cycles
• Proven ability to meet counselling and conversion targets

 

Skills 

• Excellent student counselling and communication skills
• Strong client dealing and conversation handling ability
• Target-oriented and follow-up driven approach
• High attention to detail in documentation
• Good organizational and time-management skills
• Proficiency in Microsoft Office and CRM systems
• Professional, ethical, and student-focused attitude