Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
Assist customers with their items purchased through ecommerce website
Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
Providing alternatives to products/items, which are not available on the ecommerce website
Follow standard processes and procedures when it comes to providing the resolution
Staying up to date with latest updates on system information, process changes and future updates
Must be able to overcome objections and handle customer push backs
Required Skills
Critical Thinking
Time Management
Specialist Focus
Organizing
Priority Setting
Problem Solving
Professional Composure
Intermediate
Details
Published:
9 Mar 2023
Industry:Call Center
Job Function:Client Services & Customer Support
Qualification:Intermediate
Experience:1 Year
Type:Full Time
Shift:Rotating
Positions:25
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