We're Hiring! Join CALL’OPEDIA as a Customer Sales Representative (CSR) CALL'OPEDIA is expanding and looking for driven, confident, and customer-focused individuals to join our on-site team for a commission-based sales retention role. Role and Responsibilities: Engage with customers to enhance satisfaction • Implement retention strategies to reduce churn • Provide solutions to customer concerns • Identify upsell & cross-sell opportunities • Maintain customer records and trends • Business Development Representative (BDR) • Account Executive (AE) • Sales Development Representative (SDR) • Client Relationship Manager • Sales Manager • Sales Director
Skills and Qualification:
Minimum Intermediate
Proven experience as a Sales Executive or similar role
Strong communication and interpersonal skills
Good negotiation and persuasion abilities
Ability to work independently and as part of a team
Basic computer skills (MS Office, CRM systems)
Skills Required:
Sales and marketing knowledge
Customer relationship management
Time management and target orientation
Problem-solving and decision-making skills