Retail Sales Executive (TCS Outlets) @ TCS Pvt Ltd

Job Summary

Role and Responsibilities:

• Greet and assist customer professionally, addressing quires and resolving concerns.
• Provide accurate product information, recommendation, and demonstration.
• Ensure high levels of customers satisfaction and build long-term customer loyalty.
• Meet or exceed assigned sales targets.
• Cross-sell and upsell products to maximize transaction value.
• Promote new products and services to drive revenue growth.
• Achieve monthly sales targets and key performance indicators (KPI).
• Handle cash, credit card, and mobile payments transaction accurately.
• Maintain a secure and organized cash counter area.
• Reconcile daily sales and ensure timely deposit of funds.
• Pack and prepare customer shipments efficiently.
• Maintain product displays, inventory level, and store cleanliness.

Required Skills

Skills and Qualification:

• Update customer-wise sales details and maintain accurate sales records.
• Participate in visual merchandising, stock management, and inventory controls.
• Stay updated with product knowledge, offers and promotions.
• Basic math skills and accuracy with cash handling.
• Basic computer proficiency and cash handling accuracy
• Familiarity with POS systems and basic computer skills.
• Ability to work in a fast-paced environment and meet deadlines