Recovery Officer – Accounts

Job Summary

Role and Responsibilities:

• Recovery officer in accounts department with knowledge of business development

• Monitor and review accounts receivable to identify overdue balances.

• Contact clients/customers via phone, email, or visits to follow up on pending payments.

• Maintain detailed records of communication and payment commitments.

• Negotiate and schedule payment plans where necessary.

• Collaborate with the sales and finance teams for account clarification and dispute resolution.

• Prepare and submit daily/weekly recovery reports to management.

• Recommend further action for non-responsive or defaulting clients (legal, escalation, etc.).

• Ensure recovery efforts are in line with company policies and legal guidelines.

• Maintain professionalism and confidentiality during all recovery processes.

Required Skills

Skills and Qualification:

• Minimum 2 years of experience
• Good personality with good communication skills
• Work Experienced and good word knowledge