Job Summary
Role and Responsibilities:
- Provide administrative services that include handling phone calls & scheduling patient appointments
- Handle cash transactions and maintain accurate record of same.
- Coordinate regularly with the supervisor/coordinator to report unit-related matters and seek guidance in addressing any issues
- Maintain Patient’s confidential medical records, electronically and physically.
- Communicate the daily appointment schedule to the nurse in charge before clinic hours to assist with preparation and ensure the smooth operation of clinic services
- Resolve any patient complaints on the spot and report them to supervisor.
Required Skills
Skills and Qualification:
You should have:
- A bachelor’s degree with two to three years of experience mainly working at front office
- Good written and verbal communication skills in English and Urdu
- Knowledge and experience of good customer service
- Ability to prioritize and coordinate multiple tasks
- Basic computer knowledge and its application
- Good email writing skills.
- Willingness to work in shift duties
Comprehensive employment reference checks will be conducted.
