Receptionist Front Desk Officer @ lalani and associates

Job Summary

We are looking for a professional, friendly, and well-organized Front Desk Representative to join our team. As the first point of contact for clients and visitors, you will play a key role in creating a positive and welcoming experience. The ideal candidate should possess strong communication skills, a proactive attitude, and the ability to multitask in a fast-paced environment.
 

Role and Responsibilities:

• Greet clients and visitors with a positive, helpful, and professional attitude.
• Assist walk-in clients and guide them as necessary.
• Taking notes and maintaining records
• Aligning clients with the appropriate consultants
• Schedule and coordinate meetings and appointments (virtual and on-site).
• Provide administrative support to colleagues and departments when needed.
• Answer, forward, and screen incoming phone calls efficiently.
• Sort, organize, and distribute incoming and outgoing mail.
• Maintain a neat and presentable front desk environment.
• Deliver excellent customer service and ensure client satisfaction at all times.
   

Required Skills

Skills and Qualification:

• Minimum BCom/BA or any recognized Associate Degree.
• Minimum 1 year of relevant experience* in front desk, reception, or administrative support roles.
• Strong verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to multitask, prioritize, and manage time effectively.
• Professional attitude, strong work ethic, and a customer-centric approach.

 Additional Requirements:

• Must be well-presented, punctual, and detail-oriented.
• Comfortable handling clients from diverse backgrounds.
• Ability to work independently and as part of a team.
• Strong organizational and problem-solving skills.