Receptionist for Restaurant @ Linko International Pvt Ltd

Job Summary

A Restaurant Receptionist is the first point of contact for guests, responsible for welcoming customers, managing reservations, and ensuring a smooth dining experience. This role requires excellent communication skills, a friendly attitude, and the ability to handle front desk operations efficiently.

Role and Responsibilities:

• Greet and welcome guests in a polite and professional manner
• Manage table reservations and waiting lists
• Answer phone calls and respond to customer inquiries
• Guide guests to their tables and coordinate with service staff
• Handle customer complaints calmly and professionally
• Maintain a clean and organized reception area
• Provide information about menu, services, and offers
• Coordinate with kitchen and wait staff to ensure smooth service
• Process billing or assist with cashier duties if required

Required Skills

Skills  and Qualification:

• Previous experience as a receptionist or in customer service (restaurant/hotel preferred)
• Excellent communication and interpersonal skills
• Friendly, polite, and professional attitude
• Good telephone handling skills
• Basic computer knowledge (MS Office, booking systems)
• Strong organizational and multitasking abilities

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Education:

• Minimum Matric or Intermediate (Bachelor’s degree is a plus)