Receptionist @ The Mind Explorer

Job Summary

Job Summary

The Receptionist will support in managing day-to-day communication with students and parents, maintaining records, coordinating schedules, and assisting with administrative tasks to ensure smooth program operations.

Role and Responsibilities

• Respond to parent and student inquiries through phone, WhatsApp, and email.
• Communicate class schedules, updates, reminders, and announcements.
• Maintain student records, attendance, and program-related data.
• Assist in class scheduling, rescheduling, and batch coordination.
• Follow up with students and parents regarding attendance, assessments, renewals, and certifications.
• Coordinate with instructors regarding class updates and student-related matters.
• Support administrative tasks related to admissions, registrations, and documentation.
• Assist in organizing workshops, events, and program activities.
• Escalate concerns or issues to the Head of Communications when necessary.
• Perform other communication and administrative duties as assigned.

Required Skills

Skills and Qualification:

• Intermediate qualification or Bachelor's degree (completed or in progress) in a relevant field.
• Good verbal and written communication skills.
• Basic proficiency in Microsoft Office and Google Workspace.
• Strong organizational and interpersonal skills.
• Ability to multitask and work in a team environment.

Work Location: In person