Receptionist

Job Summary

Role and Responsibilities:

• Greet and assist patients, visitors, and healthcare staff in a professional manner.

• Register patients and maintain accurate patient records.
• Schedule, confirm, and manage appointments.
• Answer telephone calls and respond to inquiries.
• Direct patients and visitors to the appropriate departments.
• Handle patient admissions and discharge documentation.
• Verify patient information and insurance details.
• Maintain confidentiality of patient records and information.
• Process payments and issue receipts when required.

Required Skills

Skills and Qualification:

• Excellent communication and interpersonal skills.
• Minimum Bachelors Degree
• Strong customer service orientation.
• Basic computer and data entry skills.
• Ability to multitask and work under pressure.
• Good organizational and time-management skills.
• Attention to detail and accuracy.
• Knowledge of hospital procedures and medical terminology is an advantage.