Receptionist @ EPB.GY

Job Summary

Role and Responsibilities:

• Greet and welcome guests in a friendly and professional manner.

• Manage table reservations and seating arrangements.
• Answer phone calls and respond to customer inquiries.
• Coordinate with restaurant staff to ensure smooth guest service.
• Maintain accurate reservation and guest records.
• Handle customer complaints or concerns professionally and escalate when necessary.
• Provide information about menu items, promotions, and restaurant services.
• Ensure the reception area remains clean and organized.
• Assist in managing waiting lists during busy hours.
• Support administrative and front-desk tasks as required.

 

Required Skills

Skills and Qualification:

• Previous experience in reception, customer service, or hospitality is preferred.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment.
• Basic computer and telephone handling skills.
• Flexibility to work shifts, weekends, and holidays.