Receptionist @ Fulcrum Pvt Ltd

Job Summary

Roles and Responsibilities:

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls to the appropriate departments.
• Maintain visitor logs and issue visitor badges as needed.
• Manage the reception area, ensuring it is clean, organized, and presentable at all times.
• Receive, sort, and distribute mail, packages, and deliveries.
• Schedule and confirm appointments or meetings when required.
• Provide information to clients and visitors regarding company services and policies.
• Assist in administrative tasks such as data entry, filing, and maintaining records.
• Handle incoming and outgoing correspondence efficiently.
• Coordinate with office staff to ensure smooth communication and workflow.
• Maintain office supplies inventory and assist with procurement when needed.
• Support HR or admin departments in basic clerical functions.

Required Skills

Skills and Qualification:

• Minimum Intermediate or Bachelor’s degree (BCom / BBA / BA preferred).
• Proven experience as a receptionist, front desk officer, or in a similar administrative role.
• Excellent verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Professional appearance and pleasant personality.
• Strong organizational and multitasking abilities.
• Attention to detail and ability to handle sensitive information with confidentiality.
• Customer service–oriented mindset.
• Ability to work independently and as part of a team.