Job Summary

About the Company: SJDA was established in 1984 and incorporated as a Company limited by guarantee under section 23 of the Companies Act 1913 (now, section 42 of the Companies Act, 2017) on October 30, 1984. The objective of establishing SJDA is to promote the socio-economic progress of the communities by developing and supporting programs and institutions.

SJDA is implementing a poverty graduation program named, the Family Economic Advancement Program (FEAP) across the Country for the marginalized and low-income segments of the communities, to advance them out of poverty on a sustainable basis.

Position Description

SJDA is seeking applications for the position of Program Manager, Southern Region, based in Karachi having the managerial, technical, and operational background to lead the Regional Implementation Team of the program ‘FEAP’, under the direction of the Head of the Poverty Program-FEAP.

The Program Manager, with the help of the program implementation team, will implement the program; develop the process and systems required for a proactive, sustainable, and scaled approach to poverty alleviation in the region. The broader responsibilities are as follows:

  • Responsible for delivering program targets and plans & monitoring program components.
  • Oversee the team to systematically identify, assess, shortlist, and triage families in poverty.
  • Administratively manage the livelihoods team based in the region and provide input to them in developing contextually appropriate “pathways” out of poverty.
  • Supervise and guide the Family Mentors/Case Managers in providing family-level support, case management and case supervision.
  • Identify, develop relationships and coordinate closely with service providers, including Government, Private and AKDN agencies and community organizations, where relevant, for effective program implementation.
  • Suggest amendments and improvements in program strategies and methodologies that may enhance the output and outcome of the program.
  • Regularly evaluate and report on program expenditure and impact in the region.


Project Implementation Planning, Management & Delivery

  • Lead a multi-disciplinary team of diverse backgrounds to deliver the program objectives  in the region.
  • Develop & oversee adherence to work plans, along with details for field teams.
  • Coordinate with the livelihoods / economic development team to conduct ongoing market analyses and focused employment, entrepreneurship, and skills enhancement opportunities for the target segments.
  • Implement the approved program approaches, policies, and procedures and ensure that the program objectives are achieved within the given parameters and in the most sustainable and cost-effective manner in the region.
  • Engage with the relevant business community and other stakeholders to establish/identify contextually appropriate development pathways & interventions.
  • Develop relationships with service providers to deliver the program.
  • Ensure a system for referral and follow through, as necessary, on unique or difficult cases to the relevant departments or supervisor for additional assistance.
  • Participate in the hiring, training, and supervision of teams including caseworkers, officers, and volunteers in the respective area.
  • Implement approved policies and procedures in the respective area.
  • Ensure implementation of approved decisions of Governance Committee(s).

Program Budgeting, Monitoring and Reporting

  • Ensure program implementation in the respective area is within the approved budgetary limitations within the agreed timelines.
  • Work with relevant staff to ensure comprehensive and consistent quality documentation of all elements of the program and measurement of key impact evaluation metrics in the respective region.
  • Develop regular progress reports with program parameters and outputs and share it with Governance Committee(s) and Program Head.
  • Monitor and report on the monthly and annual expenses against the budgets in the respective area.

General Administration

  • Supervise the day-to-day activity of the office and staff based at the area level.
  • Coordinate and facilitate program staff and beneficiary families for traveling and other administrative needs.
  • Assist the program staff in ensuring smooth and efficient operation of the program across the area.
  • Set periodical goals with staff, agree on the key performance indicators, and conduct performance reviews for any direct reports.
  • Ensure confidentiality of sensitive matters relating to the institution and its operations and safeguard all documents, files, and records.
  • Undertake other duties and responsibilities as may be required from time to time.

Communication & Community Engagement

  • Liaise with Program Head and other stakeholders for regular communication with communities and beneficiary families.
  • Ensure that the target families receive relevant information related to the program in their respective region.
  • Build and nurture relationships with Community leadership and, importantly, the residents of the program areas to foster a culture of open communication and responsiveness.

Required Skills

Skills and Attitudes

  • Absolute discretion and the ability to handle sensitive information.
  • Goal-oriented, data-driven, and creative with a positive ‘can-do’ attitude and strong problem-solving skills.
  • Demonstrated ability to build strong, supportive, and collaborative working relationships with internal team members and the leaders and members of stakeholder organizations.
  • Hands-on experience of working on the socio-economic development of families and individuals, interacting with beneficiaries, either professionally or as a volunteer.
  • Proven ability to lead and motivate professional and volunteer team members from diverse backgrounds.
  • Experience in writing actionable reports that build on input from multiple stakeholders and related presentations and developing other documentation.
  • Experience in setting, attaining, and/or measuring performance indicators and outcomes.
  • Experience in project planning and implementation.
  • Comfort with public speaking in front of small groups and wider audiences.
  • Proficiency in MS Word, Excel, and PowerPoint.

Professional Experience

  • Professional with a minimum of 10 years experience with reputed organizations (ideally in the field of socio-economic development).
  • Experience in leading the delivery of projects and management of a multi-functional project team in a similar position.

Academic Credentials

  • Master’s Degree from an HEC-approved university or from an internationally recognized university in social or management sciences.


  • Published:
    24 May 2023
  • Industry:N.G.O./Social Services
  • Job Function:Social Mobilization
  • Qualification:Masters
  • Experience:10 Year
  • Type:Full Time
  • Shift:Morning
  • Positions:1