Operations Manager @ Horizon Technologies

Job Summary

We are seeking a result-driven professional with a passion for streamlining operations and enhancing organizational efficiency and a highly motivated Operations Manager to join our team. As we continue to grow, we are committed to delivering excellence in every aspect of our operations. If you are a strategic thinker with a proven track record in operations management, we invite you to be a key player in driving our success.

We are looking for an Operations Manager to coordinate and oversee our organization’s operations.

Responsibilities

• Managing team of Admin, shipping, billing, and sales.
• Respond to customers
• Manage day to day operations including shipping, reporting, banking, and reconciliation.
• Manage return and exchange.
• Manage commission for various different teams.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Purchase materials, plan inventory and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Perform quality controls and monitor production KPIs.
• Find ways to increase quality of customer service.

Required Skills

Requirements and skills

• Proven work experience as Operations Manager or similar role.
• Must be highly tech-savvy professional with a comprehensive understanding of digital literacy, programming, cybersecurity, data management, and a proven ability to troubleshoot technical issues.
• International Operations
• Admin Duties
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with business and financial principles.
• Excellent communication skills
• Leadership ability.
• Degree in Business, Operations Management or related field.

Note:-

• Shift timings 5 PM - 2 AM (Mon - Fri)