Act as a central point of contact for internal departments and external clients, facilitating effective communication and resolution of queries.
Provide prompt and accurate responses to customer inquiries, ensuring high levels of customer satisfaction.
Coordinate with different departments to optimize operational processes and enhance workflow efficiency.
Serve as a liaison between clients and internal teams, communicating client requirements and ensuring their fulfillment.
Maintain comprehensive records of client interactions, transactions, and communications.
Prepare regular reports for management, analyzing operational performance and suggesting areas for improvement.
Assist in the development and implementation of operational policies and procedures.
Identify opportunities to improve customer satisfaction and recommend appropriate strategies.
Required Skills
Skills:
Problem Solving Highly Detail Oriented Time Management Report Writing Skills Microsoft Works Microsoft Outlook Microsoft Excel Verbal and Written Communication Skills
Details
Published:
28 Apr 2025
Industry:Food & Beverages
Job Function:Client Services & Customer Support
Qualification:Bachelors
Experience:Fresh
Type:Full Time
Shift:Rotating
Positions:6
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