Job Summary
Aga Khan Health Service, Pakistan (AKHS, P) is currently seeking a dynamic and experienced Manager Strategic Planning & Special Projects to join its team. Reporting directly to the Chief Executive Officer (CEO), this position plays a pivotal role in advancing the organization’s strategic direction through the development, coordination, and operational implementation of key strategies and initiatives.
Position Summary:
The Manager Strategic Planning & Special Projects will support the CEO in driving strategic planning, institutional growth, and operational excellence. The role requires a results-oriented professional with strong analytical, communication, and leadership skills to manage cross-functional initiatives and align organizational priorities.
The incumbent will collaborate closely with the senior leadership team to design, implement, and monitor strategic initiatives and improvement projects. S/he will analyze organizational data, provide insights to inform decision-making, and ensure the effective execution of approved strategies and plans.
Roles and Responsibilities:
- Partner with the leadership team to define, prepare and communicate strategic business plans, including quarterly, annual and mid-term and long-term strategy, staffing, and development plans.
- Contribute significantly towards improving overall business acumen and governance (performance metrics), operational, organizational, and financials.
- Determine key performance indicators and how to measure team performance.
- Analyze and report on performance based on strategies and business goals and recommend areas needing improvement.
- Analyze data with the objective of influencing business decisions.
- Prepare performance reports and presentations for the board and head office leadership team.
- Create and maintain cross-departmental relationships to enable leadership success.
- Proactively escalate and resolve potential issues by highlighting them and identifying potential solutions.
- Oversee procedural and decision-making protocols.
- Manage the net zero program implementation, supporting the CEO to integrate KPIs throughout senior leadership and drive behavior change throughout all staff.
- Serve as an organizational spokesperson, liaising with key internal and external constituents and act as a key liaison with external and internal advisors to the CEO.
- Assume day-to-day responsibility for projects and tasks assigned.
Required Skills
Skills and Qualification:
- A master’s degree holder preferably in public health / education / project management or experience commensurate with the job role.
- Minimum 5 years of relevant experience, preferably in the healthcare industry.
- Proven ability to develop and implement strategic and operational plans across diverse and dispersed teams.
- Strong expertise in healthcare management systems, public health dynamics, and related challenges in both urban and rural contexts.
- Demonstrated leadership, stakeholder engagement, and partnership-building skills with strong teamwork orientation.
- Solid background in financial analysis, budgeting, and project management with strong analytical and problem-solving skills.
- Excellent communication, negotiation, and interpersonal skills, with the ability to manage multiple priorities and deadlines.
- Innovative, results-oriented, and adaptable, with the ability to navigate ambiguity and lead through change.
- High standards of integrity, discretion, and cultural sensitivity, with respect for diversity and inclusion.
- Proficient in Microsoft Office applications and digital collaboration tools.