Job Summary
About the Company: SJDA was established in 1984 and incorporated as a Company limited by guarantee under section 23 of the Companies Act 1913 (now, section 42 of the Companies Act, 2017) on October 30, 1984. The objective of establishing SJDA is to promote the socio-economic progress of the communities by developing and supporting programs and institutions.
SJDA is implementing a poverty graduation program named, the Family Economic Advancement Program (FEAP) across the Country for the marginalized and low-income segments of the communities, to advance them out of poverty on a sustainable basis.
Position Description
SJDA is seeking applications for the position of Loan Recovery Officer, having the required expertise and experience.
SJDA has partnered with a couple of banks to provide flexible loans on easy terms to low-income households in selected areas across Pakistan to undertake livelihood and income-generating activities. As part of this initiative, SJDA is seeking dedicated and dynamic Loan Recovery Officers to join our team. The Loan Recovery Officers will play a crucial role in coordinating with the beneficiaries to repay loan installments in the Bank in a timely manner.
Responsibilities:
Primary responsibilities will include:
- Contacting beneficiaries of SJDA, who have been facilitated to avail of Bank loans on easy and flexible terms, to remind them of deadlines of the upcoming loan installments.
- Follow up with the beneficiaries to facilitate the Bank in case of loan repayment overdue.
- Implementing and monitoring loan recovery strategies.
- Collaborating with other team members to improve loan recovery processes.
- Maintaining accurate records of loan repayments, delays, and non-repayments.
- Investigating and assessing reasons for delayed or missed payments.
- Conducting field visits to meet with beneficiaries and assess their financial situations.
- Coordinate with the regional and local leadership and nominated volunteers to ensure repayment of overdue payments in the Bank.
- Collaborating with the bank and internal teams to resolve any issues related to loan recovery.
- Providing financial advice to borrowers facing repayment challenges.
- Providing regular reports on loan recovery progress to the management.
Required Skills
Qualifications:
- At least a Bachelor's degree in the relevant field.
Experience and Skills:
- Experience in loan recovery, preferably in a financial institution.
- Excellent negotiation, communication, and interpersonal skills.
- Confident and assertive.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Proficiency in using computer applications for record-keeping and reporting.
- Familiarity with the lending sector in Pakistan would be a plus.
- Willingness to travel and conduct field and home visits on a regular basis.
- Can ride a motorcycle.