Role and Responsibilities:
Handle customer inquiries via phone, email, or chat
Provide accurate information about our products/services
Assist in resolving issues quickly and efficiently
Maintain customer satisfaction through professional and friendly communication
Support the team with administrative and service-related tasks
Skills and Qualification:
Excellent communication and interpersonal skills
Positive attitude and a strong desire to learn
Ability to multitask and work under pressure
Basic computer literacy (MS Office, email, CRM tools a plus)
Previous customer service experience is an advantage, but not required — training will be provided!