Job Summary
A Junior Closer is responsible for converting qualified leads into customers by understanding their needs, presenting suitable solutions, handling objections, and successfully closing sales under the guidance of senior sales team members.
Roles And Responsibilities:
- Contact qualified leads and potential customers through phone calls, emails, or other communication channels.
- Understand customer needs and recommend appropriate products or services.
- Present product or service benefits clearly and professionally.
- Build rapport and maintain positive relationships with prospective customers.
- Handle customer questions, concerns, and objections effectively.
- Negotiate terms and guide customers through the sales process.
- Follow up with leads consistently to increase conversion opportunities.
- Close sales and ensure accurate completion of required documentation.
- Maintain updated records of leads, customer interactions, and sales activities.
- Achieve assigned sales and conversion targets.
- Coordinate with senior closers, sales representatives, and other departments when required.
- Learn and apply company sales techniques, processes, and product knowledge.
- Stay informed about products, services, promotions, and market trends.
- Perform other sales-related duties assigned by management
Required Skills
Skills & Qualifications:
- Bachelor’s degree or relevant diploma in Business Administration, Marketing, Sales, or a related field.
- Previous sales, telemarketing, customer service, or business development experience is preferred.
- Strong verbal and written communication skills.
- Confident, persuasive, and customer-focused personality.
- Good negotiation and objection-handling skills.
- Strong listening and relationship-building abilities.
- Target-oriented with a strong willingness to learn and achieve results.
- Good follow-up, organizational, and time-management skills.
- Basic proficiency in Microsoft Office and CRM software is an advantage.
- Ability to work under pressure and meet sales deadlines.
- Ability to take coaching and feedback from senior team members.
- Self-motivated, energetic, professional, and committed to achieving sales goals