Immigration Executive @ Oceania Education and Visa Services Melbourne

Job Summary

Role And Responsibilities

• Assist in the preparation, filing, and lodgment of Australian visa applications (student, visitor, partner, skilled migration, etc.).
• Communicate with clients to collect required documents, clarify case details, and provide timely updates.
• Maintain accurate records in CRM and migration case management systems.
• Coordinate with registered migration agents to ensure documentation aligns with legal and policy requirements.
• Monitor updates from the Department of Home Affairs and ensure internal compliance.
• Draft client communication, forms, and supporting letters as directed by migration agents.
• Follow up with clients on missing information, payments, or additional documents.
• Support internal reporting and case tracking for the migration team.
• Handle confidential information with professionalism and discretion.

Required Skills

Qualification and Experience

• Bachelor’s degree in Law, Business, International Relations, or a related field.
• 1–2 years of experience in migration consultancy, visa processing, or compliance-related roles.
• Understanding of Australian visa subclasses and migration pathways (training provided).
• Strong written and verbal communication skills.
• High attention to detail, accuracy, and documentation quality.
• Proficiency in Microsoft Office and CRM software.
• Ability to handle sensitive information confidentially.

Skills and Competencies

• Experience in Australian migration services.
• Familiarity with Department of Home Affairs policies and online systems (ImmiAccount).
• Strong client-handling and follow-up coordination skills