The HR Officer is responsible for supporting and managing the day-to-day human resource functions of the organization, including recruitment, employee records, attendance, payroll coordination, performance management, staff development, and compliance with organizational policies and procedures.
Role and Responsibilities:
Recruitment and Selection: Prepare vacancy announcements, screen applications, coordinate interviews and tests, and facilitate the recruitment and onboarding of new employees.
Employee Records Management: Maintain accurate and confidential personnel files, employment contracts, appointment letters, promotion records, and other HR documentation.
Attendance and Leave Management: Monitor employee attendance, maintain leave records, process leave applications, and prepare attendance reports.
Payroll and Benefits Administration: Coordinate payroll processing, salary revisions, increments, deductions, provident fund contributions, and employee insurance matters.
Performance Management: Coordinate employee appraisals, maintain performance records, and assist management in implementing performance improvement plans.
HR Policies and Compliance: Ensure implementation of HR policies, staff regulations, employment procedures, and applicable labour laws.
Employee Relations: Address routine staff queries, support grievance handling, and promote a professional and respectful working environment.
Training and Development: Identify training needs, coordinate staff training sessions, and maintain training and development records.
HR Reporting: Prepare periodic reports on staffing, attendance, recruitment, employee turnover, leave, and other HR matters for management.
Disciplinary and Administrative Matters: Assist in preparing official correspondence, show-cause notices, clarification letters, warning letters, and other disciplinary documentation in accordance with approved procedures.
Employee Separation: Coordinate resignation, clearance, handover/takeover, final settlement, and issuance of experience or service certificates.
Confidentiality and Recordkeeping: Safeguard sensitive employee information and ensure proper filing, documentation, and timely updating of HR records.
Skills and Qualification:
Strong written and verbal communication skills.
Proficiency in Microsoft Office, particularly MS Word, Excel, and email correspondence.
Knowledge of recruitment, selection, onboarding, and employee record management.
Understanding of payroll administration, employee benefits, attendance, and leave management.
Knowledge of HR policies, employment procedures, and applicable labour laws.
Strong organizational, planning, and time-management skills.
Ability to maintain confidentiality and handle sensitive information professionally.
Strong interpersonal, coordination, and conflict-resolution skills.
Report writing, documentation, and data management skills.
Attention to detail and accuracy in maintaining employee and payroll records.
Problem-solving, decision-making, and analytical skills.
Ability to work independently and collaboratively with management and employees.
Professional ethics, integrity, impartiality, and accountability.
Ability to manage multiple assignments and meet deadlines.