Job Summary
We are seeking an experienced and strategic technology leader to oversee the implementation and management of the organisation's technology strategy, operations, and digital transformation agenda across its nationwide school network. The incumbent will be responsible for leading technology infrastructure, enterprise systems, cybersecurity, data governance, IT service management, and educational technology initiatives in alignment with organisational priorities and approved AKS-wide technology frameworks.
The role will work closely with senior leadership, regional teams, academic departments, the Aga Khan Schools (AKS), Global Office, and other AKDN stakeholders to ensure that technology effectively supports teaching, learning, operational excellence, information security, and innovation across the organisation.
Role and Responsibilities:
- Lead the implementation of AKES, Pakistan technology roadmap and operational plans in alignment with organisational priorities and approved global technology strategies.
- Develop and strengthen technology governance frameworks, standards, procedures, and operating practices to ensure efficiency, reliability, and scalability.
- Lead technology planning, budgeting, resource allocation, and expenditure monitoring while ensuring compliance with approved financial and procurement policies.
- Oversee implementation of technology projects and digital transformation initiatives, ensuring effective governance, prioritisation, risk management, and realisation of intended benefits.
- Establish and monitor IT service management processes, service-level agreements (SLAs), key performance indicators (KPIs), and operational performance metrics.
- Strengthen data governance practices to ensure data quality, privacy, integrity, security, and accessibility across the organisation.
- Support evidence-based decision-making through the effective use of business intelligence, analytics, and reporting systems.
- Lead the implementation of cybersecurity strategies, policies, standards, and controls, ensuring organisational resilience against emerging threats.
- Oversee vulnerability management, security monitoring, access controls, incident response processes, disaster recovery, and business continuity arrangements.
- Promote cybersecurity awareness and a culture of responsible technology use across all schools and offices.
- Provide leadership in the evaluation, implementation, and support of educational technology solutions that enhance teaching, learning, and student engagement.
- Collaborate with academic teams to strengthen technology integration within curriculum delivery and learning environments.
- Foster strategic partnerships with internal and external technology stakeholders, vendors, service providers, and industry partners.
- Build, mentor, and lead a high-performing technology team while promoting innovation, accountability, succession planning, and continuous professional development.
- Advise senior management on technology investments, opportunities, risks, and emerging trends that can support organisational growth and effectiveness.
- Undertake any other responsibilities assigned by the Chief Executive Officer and the Head of Technology Operations, AKS Global Office.
Required Skills
Skills and Qualification:
- The ideal candidate should possess a Master's degree in Computer Science, Information Technology, Information Systems, Information Management, or a related discipline, with substantial experience in technology leadership, enterprise systems, digital transformation, and technology operations management.
The candidate should have:
- 8–10 years of progressively responsible IT experience, including at least 5 years in a senior leadership role overseeing multi-site operations.
- Demonstrated experience managing technology infrastructure, enterprise applications, information systems, cloud technologies, and digital transformation initiatives.
- Strong understanding of cybersecurity, IT governance, risk management, business continuity, and data protection frameworks.
- Experience leading technology-enabled projects and managing cross-functional stakeholders in complex organisational environments.
- Knowledge of educational technology platforms, learning management systems, and technology integration within educational settings will be an advantage.
- Familiarity with industry best practices and frameworks relating to IT service management, technology governance, and information security.
- Relevant professional certifications in IT governance, cybersecurity, project management, or related disciplines will be preferred.
- Excellent leadership, planning, organisational, analytical, and problem-solving skills.
- Strong communication, presentation, and stakeholder management capabilities.
- Proven ability to build effective working relationships across diverse teams and organisational levels.
- Excellent written and verbal communication skills in English.
- Willingness to travel nationally as required.
This is an exciting opportunity for a visionary technology leader to drive innovation, strengthen digital capabilities, and contribute to the advancement of quality education across one of Pakistan's largest educational networks.
Only shortlisted candidates will be contacted. Interested applicants may apply online at www.akespcareers.org by the advertised closing date.
