Head of Operations - Bionic Talent @ Bionic Talent

Job Summary

You'll own day-to-day operations with our Talent Acquisition team. 

This means driving execution, not just coordination. Every client deadline hit. Every acceptance rate tracked and improved. No excuses.

Role and Responsibilities:

• Direct a small, focused TA team. Build processes that scale. Fix what's broken fast.
• Ensure we're not just meeting client requirements but anticipating them. You're the operational backbone - if something fails, you own it and fix it.

We want someone who:

• Solves problems before escalating them
• Thinks in systems, not tasks
• Can handle pressure without breaking stride

Required Skills

• Team Leadership & People Management – 4–5 years of proven experience leading HR or Talent Acquisition teams, ensuring accountability and performance.

• Operational Execution – Strong ability to drive day-to-day operations, meet deadlines, and deliver results under pressure.

• Process Design & Optimization – Skilled at building scalable systems and improving existing workflows quickly and effectively.

• Analytical & Data-Driven Thinking – Ability to track metrics such as acceptance rate, hiring velocity, and client satisfaction to drive improvements.

• Technical Aptitude – Comfortable using recruitment tools, CRMs, automation systems, and spreadsheets for tracking and reporting.

• Systematic Problem Solving – Thinks in terms of systems and root causes, not just isolated issues.

• Decision-Making & Ownership – Takes responsibility for outcomes; proactive in fixing problems before they escalate.

• Communication & Coordination – Clear communicator able to align with clients and internal teams across time zones.

• Adaptability – Balances process discipline with flexibility to adapt to changing priorities and client demands.

• High Accountability & Reliability – Works independently during the 6 PM – 3 AM PKT shift without supervision; ensures zero dropped deadlines.