Graduate Trainee Officer – Branch Banking @ United Bank Limited

Job Summary

Role and Responsibilities:

• Assist with day-to-day branch banking operations and administrative activities.
• Support customer onboarding, account opening, and documentation processes.
• Provide professional customer service and respond to customer queries.
• Assist in promoting the bank’s products and services, including accounts, deposits, and digital banking solutions.
• Support branch sales and business development activities.
• Ensure compliance with banking policies, procedures, and regulatory requirements.
• Assist in maintaining accurate customer records and transaction documentation.
• Learn and follow cash handling, clearing, remittance, and other branch operations.
• Coordinate with different departments to resolve customer and operational issues.
• Meet assigned training objectives, sales targets, and performance expectations.
• Maintain confidentiality and ensure proper handling of customer information.

 

Required Skills

Skills and Qualification:

• Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Commerce, or a related field.
• Fresh graduates are encouraged to apply.
• Good communication and interpersonal skills.
• Strong customer-service orientation.
• Basic knowledge of MS Office and digital banking tools.
• Strong analytical, problem-solving, and organizational skills.
• Willingness to learn and work in a target-oriented environment.
• Ability to work effectively as part of a team.