Front Desk Officer @ Atlas Asset Management Limited

Job Summary

Role and Responsibilities:

• Update telephone directory information on computer
• Timely inform HOD/staff about their incoming calls through email
• Maintain proper and timely log for all outgoing calls through PABX on computer
• Receiving of mails after proper checking of name and address of AAML and entry in the computer.
• Handling of PABX
• Align the in-house meeting schedule to ensure smooth coordination of the activities.
• Accuracy in transferring calls from outside to respective department/CEO.
• Accuracy and timely in connecting calls requested by staff.
• Attentive response to visitors while door opening.
• Smooth flow of work while transferring with no miss handling and timely inform about telephonic complains to IT department.
• Accuracy in tracking of all bookings and shipments, including TCS billing & invoice.
• Handling of Redemption/Investments transactional forms/Account openings.
• Accuracy in rooting all relevant documents – Internal/external.

Required Skills

Skills and Qualification:

• Office administration
• Computer knowledge & other machinery device knowledge
• analytical and problem solving
• effective verbal and listening
• communications skills
• Spreadsheet and word processing programs at a highly proficient level
• stress management skills
• time management skill