A well-reputed Aesthetic Clinic is urgently looking for candidates for the position of "Front Desk Officer" for its office in Karachi.
Role and Responsibilities:
Welcome and assist clients with a warm and professional attitude.
Manage appointments, walk-ins, confirmations, and client follow-ups.
Handle incoming calls, WhatsApp inquiries, and service-related questions.
Maintain client records and front desk documentation.
Coordinate with doctors, therapists, and clinic staff for smooth daily operations.
Support billing, invoicing, and basic cash handling if required.
Ensure the front desk area is organized, presentable, and client-ready at all times.
Required Skills
Skills and Qualification:
Bachelor's degree (preferred).
1–3 years of experience in a front desk or customer service role (aesthetic/clinic experience preferred).
Excellent communication and interpersonal skills.
Well-groomed, presentable, and customer-focused personality.
Proficiency in MS Office; clinic software experience is a plus.
Ability to multitask in a fast-paced environment.