French Speaker Job - Mansab

Job Summary

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services
Collaborate and build relationships with customers to strengthen service competitiveness
Communicate back to customers, track, and resolve any issues regarding the service in a timely and efficient manner
Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score

Required Skills

O/A Level / Intermediate or above
Excellent communication skills in French & English Language
Proficiency with MS Office (Particularly MS Excel and MS Word)