Job Summary
Position: Floor Manager
Reports to: CEO
The Floor Manager is responsible for overseeing daily floor operations, supervising staff, maintaining excellent customer service, and ensuring that company policies and procedures are followed.
Roles And Responsibilities:
- Supervise and manage floor staff during assigned shifts.
- Monitor daily operations and ensure smooth workflow.
- Assist customers and resolve complaints or service issues professionally.
- Coordinate staff schedules, breaks, and daily assignments.
- Monitor employee performance and provide guidance when needed.
- Maintain a professional, clean, and organized work environment.
- Prepare shift reports and communicate important updates to management.
- Handle operational issues quickly and escalate serious matters to senior management.
- Ensure staff follow company policies, security procedures, and applicable laws.
- Support training and onboarding of new employees.
Required Skills
Skills and Qualifications:
- Previous experience in a supervisory or management role preferred.
- Freshers are welcome to apply. Previous experience is preferred but not required. Training will be provided to the selected candidate.
- Ability to work under pressure and manage multiple tasks.
- Good problem-solving and decision-making skills.
- Professional attitude and customer-service mindset.
- Age limit 20 to 30 years
Salary: Negotiable based on experience and skills.