Female Supervisor, Hostel (Off-Campus) @ Aga Khan University

Job Summary

Role and Responsibilities:

• Assisting Manager University Residences in looking after Off-campus Female Hostel and supervising overall activities of the hostel;
• Taking care of female students residing in the female hostel and resolve their day to day issues;
• Ensuring safe stay of students in hostel, supervisor will keep all require emergency medications available in hostel and will maintain their record accordingly;
• Ensuring daily round of  students room to ensure that students has kept all personal belongings under locked & key while leaving hostel;
• Supervising housekeeping staff to ensure that overall hostel premises are kept neat and clean;
• Ensuring complete information has been provided face to face while  handing and taking over during shift changes;
• Ensuring students do not leave hostel premises unauthorized and uninformed, and in and out timings are recorded in the record register;
• Ensuring that hostel facilities are not misused/ damaged;
• Keeping record of daily activities/events and any incident in the hostel;
• Keeping record of all complaints made by students and follow up with the Off-campuses Coordinator for corrective measures;
• Maintaining an up to date record of all data including hostel occupancy ,student’s health visits, maintenance complain and students record while they are on leave;
• Preparing hostels for accommodating new students before the start of academic calendar;
• Conducting surprise checks of students rooms for any illegal and unauthorized activity taking place in the room or employing unauthorized electrical appliances in the rooms;
• Accompanying students if an outdoor activity is officially organized for the students.

Required Skills

You should have:

• At least Intermediate, graduate will be preferred;
• 3-5 years of working experience in an administrative position, having supervisory role in the hospitality industry or hostels. An academic environment experience or health background will be considered as an advantage;
• Understanding of and ability to communicate with young people with diverse backgrounds;
• High level of tolerance and a calm disposition to be able to deal with difficult and challenging people;
• Good listening skills and ability to establish positive rapport with students;
• Good administrative and organizational skills and ability to resolve administrative problems;
• Hands on experience of workload management and ability to meet timelines under pressure;
• Good public dealing ability;
• Ability to use computer and common use software like MS Office, Internet etc;
• Ability to handle shift work and perform extra duties as and when require.

Preferred Age Range: 35 to 50 years

Work Schedule: This position requires the candidate to stay in the hostel for two consecutive days, followed by two days off.

Comprehensive employment reference checks will be conducted.