Female Customer Support Intern @ Titans Corporation

Job Summary

Role and  Responsibilities:

• Respond to customer inquiries via social media inboxes (Facebook, Instagram, WhatsApp, etc.)
• Assist in resolving customer queries and complaints in a timely and professional manner
• Maintain courteous and effective communication with customers
• Coordinate with internal teams to ensure customer satisfaction
• Support day-to-day customer service operations

Required Skills

Skills and Qualification:

• Education: Intermediate or Student
• Fresh candidates encouraged to apply; up to 1 year of experience preferred
• Good written and verbal communication skills
• Strong Urdu communication skills; fluency in English will be an added advantage
• Basic knowledge of Microsoft Office applications
• Familiarity with managing customer inquiries through social media inboxes