Drayage Dispatcher Job

Job Summary

We’re Hiring | Join Our Team at Innovations Logistics Inc.

Job Summary:

The Drayage Dispatcher coordinates the movement of import and export containers between ports/rail terminals and customer facilities. This role manages driver scheduling, container operations, customer communications, and ensures timely delivery of all drayage loads.

Role and Responsibilities:

Assign and dispatch loads to company drivers or owner-operators.
Plan daily schedules for container pickups, deliveries, and returns.
Track container status, customs holds, and storage deadlines.
Manage rail/port appointments and terminal communications.
Monitor driver progress and resolve delays or operational issues.
Serve as primary contact for drivers and customers; provide ETAs and updates.
Prepare and process dispatch documents: BOLs, PODs, EIRs, and delivery slips.
Maintain accurate records for billing, invoicing, and compliance.
Update TMS/dispatch systems with load status and trip details.

Required Skills

Skills & Qualifications:

Bachelor’s degree.
Knowledge of drayage, port/rail operations, and intermodal logistics.
Experience in dispatching, driver scheduling, and route planning.
Understanding of customs holds, demurrage, and terminal procedures.
Proficiency with TMS/dispatch systems and document management.
Strong communication skills with drivers, customers, and terminals.
Problem-solving, multitasking, and time management abilities.
Attention to detail and professional customer service skills.

Location: Karachi, Pakistan

Drayage Dispatcher @ INNOVATIONS LOGISTICS INC

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