Customer Services Officer @ Atlas Asset Management Limited

Job Summary

Role and Responsibilties:

• Provide assistance to clients by addressing their queries, concerns, and providing account-related information such as generated statements
• Coordinate with sales staff to address client needs
• Maintain detailed and accurate records of client interactions, complaints, and actions taken to resolve issues
• Conducting callback confirmations of investors

Required Skills

Skills and Qualification:

• Minimum Bachelor’s Degree
• Excellent written and verbal communication skills
• Strong customer service and interpersonal skills.
• Ability to resolve conflicts and handle difficult situations professionally.
• Strong problem-solving and decision-making abilities.
• Good organizational and time management skills.
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