Job Summary

The Role

The Duty of a Customer Service Representative includes identifying customers’ needs, researching customer issues, and providing prompt, clear solutions via phone calls. They document all customer interactions in a CRM system. Exceptional verbal communication skills, a pleasant phone manner, Responsible for generating leads through calls, and the ability to build strong relationships with customers.

Required Skills

 Requirements

  • 1 year of call center customer service experience is preferred but not required
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Attention to detail
  • Ability to maintain knowledge of the company’s products and procedures
  • Ability to communicate professionally with irate customers.

Details

  • Published:
    2 Mar 2023
  • Industry:Call Center
  • Job Function:Client Services & Customer Support
  • Qualification:Matriculation
  • Experience:Fresh
  • Type:Full Time
  • Shift:Evening
  • Positions:10