Key Responsibilities:
Answer incoming calls, chats, and emails from customers.
Provide information about products or services.
Resolve complaints or issues quickly and professionally.
Record customer interactions and log service requests.
Process orders, forms, applications, and payments.
Prepare daily/weekly call or support summaries.
Gather customer feedback to support service improvements.
Minimum qualification: Intermediate
Full Time
Experience: minimum 01-02 years.
Company based in Karachi - Gulistan e Johar.
Market competitive salary.
Skills & Requirements:
Strong command on English language
Good typing speed and computer literacy
Problem-solving and quick decision making abilities.