Customer Service @ Linko International Pvt Ltd

Job Summary

We are hiring a customer support representative to assist customers, handle inquiries, resolve complaints, and provide professional support. The role involves maintaining good customer relationships, responding to customer needs, explaining products/services, and ensuring a positive customer experience.

Roles And Responsibilities:

• Deal professionally with customers and visitors.
• Handle customer inquiries and complaints.
• Provide accurate information about products and services.
• Maintain good customer relationships.

Required Skills

Skills and Qualifications:

• Excellent communication and interpersonal skills
• Good public dealing and customer-handling skills
• Polite, friendly, and professional attitude
• Active listening and problem-solving ability
• Ability to handle customer complaints calmly
• Basic computer and MS Office skills
• Good sales and convincing skills
• Time management and teamwork
• Ability to work under pressure
• Punctual, responsible, and well-organized
• Positive attitude and willingness to learn
• Good Urdu and basic English communication skills