Coordinator, Female Hostel (Off Campus) @ The Aga Khan University Hospital

Job Summary

You will be responsible for:

• Providing assistance to the Manager, Female Hostels, in handling the affairs and supervising the general activities of the Hostel
• Maintaining a very close liaison and coordination with the housekeeping, maintenance, security, horticulture and other concerned departments to ensure cleanliness, hygiene, health, maintenance, safety & security and to make the ambience of the hostel premises worth living
• Ensuring that housekeeping and security guards that are assigned duties to female hostel are performing their duties efficiently
• Having regular duty hours, however, if needed, you may be required to perform duty in rotation in On-Campus hostel when any of the assigned staff will be on long leave
• Keeping an updated record of all hostelites and hostel occupancy, also taking care of hostelites residing in the hostel and helping to resolve their day-to-day affairs
• Making the hostel environment academically conducive, socially healthy and disciplined
• Monitoring the hostel premises to make sure that they are kept in a neat and clean state
• Ensuring that students do not leave the hostel premises unauthorized and without informing, and making sure that students’ in and out timings are recorded in the book
• Assuring that only bonafide individual avails the hostel facilities
• Ensuring that any party in the hostel is not conducted without the approval of the Manager
• Monitoring the hostel premises to ensure that any prohibited and illegal activity is checked and immediately reported to the Manager and the Security department
• Ensuring that hostel facilities are not misused/ damaged
• Keeping track of all the complaints made by hostelites and making sure that they have been addressed
• Recording of daily activities/events, duplicate keys and any incident in the hostel
• Maintaining Hostel Information Management System (HIMS)
• Maintaining people soft system record of all On & Off campus staff
• Assist Manager for staff Development by conducting or organizing staff /students training sessions
• Act as a releaser of Hostel Manager in her absence
• Ensuring that the financial statement, occupancy/vacation status and the rent dues against the hostelites is prepared on time and submitted to the finance department.

Required Skills

You should have: 

• A Graduate degree from HEC recognized University
• 5-7 years’ working experience in an administrative position, having performed supervisory roles in the hospitality industry (academic environment experience will be considered an advantage)
•  Ability to communicate with young people with diverse backgrounds
• High level of tolerance and a calm disposition to be able to deal with difficult and challenging people
• Good listening skills and the ability to establish positive rapport with students
• Good administrative and organizational skills and the ability to resolve administrative problems
• Capacity to handle workload and meeting timelines under pressure
• Ability to effectively deal with people
• Skills to use computer and common software such as MS Office, Internet etc
• Ability to handle shift work and perform extra duties as and when required.