Coordinator / Assistant Manager BSS/Wireless (Islamabad) @ Jobsfind.pk

Job Summary

Location: Islamabad Department: BSS Employment Type: Full-Time

Role and Responsibilities:

• Manage and maintain BSS platforms including billing, customer relationship management (CRM), and customer management systems (Customer Field Operations sites & Coordination)
• Coordinate with internal departments to ensure seamless system operations
• Monitor system performance, identify issues, and implement timely resolutions
• Support system upgrades, integrations, and enhancements
• Ensure data accuracy, reporting, and compliance with organizational standards
• Analyze business requirements and translate them into technical solutions
• Handle vendor & supplier coordination and support activities
• Prepare reports related to billing, revenue assurance, and customer data
• Provide user training and technical support where required

 

Required Skills

Skills and Qualification:

• Bachelor’s Degree in Engineering (Telecom / Electrical or relevant field)

Experience:

• Minimum 5 to 7 years of relevant experience in BSS/MW Wireless operations in telecom industry.
• Strong understanding of BSS architecture (Billing, CRM, Mediation systems)
• Experience with telecom systems and operations
• Problem-solving and analytical skills
• Good communication and coordination abilities
• Knowledge of databases (SQL) and reporting tools is a plus
• Ability to manage multiple tasks and meet deadlines

Eligibility Criteria:

Age Limit:
30 years and above