Job Summary
About the Role:
Are you a strategic thinker with exceptional organizational skills? Do you thrive in a fast-paced environment where no two days are the same? Call Café is seeking a dynamic and highly capable Chief of Staff / Personal Assistant to serve as the right hand to our CEO. Our mission is to empower brands through exceptional customer interactions. At the heart of our growth is an ambitious, visionary CEO whose schedule is as demanding as it is impactful. We're seeking an extraordinary individual to serve as the CEO’s right hand—someone sharp, proactive, and deeply committed to efficiency and execution.
Role Overview
As the Chief of Staff / Personal Assistant to the CEO, you will work in close partnership with the CEO, ensuring his day-to-day activities run smoothly. You will be the central point of coordination, enabling the CEO to focus on high-level strategic initiatives while you manage the details, communications, and operational rhythm of his work life.
This is a role for someone who thrives in high-performance environments, handles confidential matters with absolute discretion, and can operate with autonomy, integrity, and emotional intelligence
Role and Responsibilities:
- Executive Calendar Management: Own the CEO’s daily schedule. Plan, coordinate, and manage meetings, appointments, travel, and events to ensure optimal use of time.
- Communication Liaison: Serve as the first point of contact for the CEO—screening calls, emails, and requests while ensuring timely and thoughtful follow-up.
- Meeting Preparation & Follow-Up: Draft agendas, take notes, and track action items. Ensure follow-ups are completed and that the CEO is fully prepared for each engagement.
- Operational Support: Assist with personal errands, document management, email handling, and task prioritization.
- Travel & Logistics: Coordinate all travel arrangements—flights, hotels, ground transportation, and itineraries, both domestically and internationally.
- Confidentiality & Discretion: Manage sensitive information with the highest level of professionalism and discretion.
· Project Assistance: Support the CEO with ongoing internal initiatives, team coordination, and communications across departments.
· Delegation & Gatekeeping: Act as a strategic gatekeeper, ensuring only high-priority matters reach the CEO’s attention and delegating tasks where appropriate.
· Time Optimization: Proactively find ways to reduce distractions, streamline processes, and enhance the CEO’s productivity.
Required Skills
Skills and Qualification:
- Minimum Bachelor's degree, Master’s in Business, Management, or Communications is preferred.
- 3+ years of experience supporting C-level executives
- Exceptional written and verbal communication skills (English & Urdu)
- High emotional intelligence, discretion, and professionalism
- Strong organizational and time-management skills
- Ability to handle multiple priorities and remain composed under pressure
- Tech-savvy with experience using productivity tools (Google Workspace, Slack, Zoom, Calendly, etc.)
- A proactive mindset with a service-oriented attitude
What We Offer
- Highly competitive salary Rs.100,000+/month (depending on your skills and experience)
- A front-row seat to executive decision-making and leadership
- Opportunity to work closely with a visionary leader and dynamic team
- Exposure to strategic operations, business development, and organizational growth
- A role with impact and responsibility in a company that values initiative and excellence