Chat Support Executive - Domestic Job - Mansab

Job Summary

Prompt chat & email response to customers
Provide real-time support
Document each customer’s question or problem as well as the resulting answer or solution
Email coordination with customers
Escalating to relevant team(s) internally and/or externally

Required Skills

Graduation or above
Good communication (verbal & written)
Proficiency with MS Office particularly MS Excel
Flexibility
Customer-centric attitude
Adaptability