The Cash Collector is responsible for collecting loan installments, savings deposits, and other authorized payments from members/customers, issuing proper receipts, safeguarding collected funds, and ensuring accurate reconciliation and timely deposit or handover of collections in accordance with the organization's policies and procedures.
Role and Responsibilities:
Collect loan installments, savings deposits, and other authorized payments from members/customers.
Issue official receipts for every collection and ensure that all transactions are properly documented.
Maintain accurate daily records of collections, including member details, amounts received, receipt numbers, and outstanding balances.
Deposit or hand over collected cash to the designated cashier or authorized officer within the prescribed time.
Reconcile daily collections with receipt books, collection sheets, and cash balances before closing the day's transactions.
Ensure that all collected amounts are accurately recorded in the relevant registers or systems.
Follow the assigned collection schedule and conduct field visits to members/customers for timely installment collection.
Inform the supervisor about overdue installments, missed payments, collection difficulties, and discrepancies.
Safeguard cash, receipt books, collection sheets, and other official documents while performing collection duties.
Immediately report cash shortages, excess amounts, lost receipts, suspected fraud, or other irregularities to the competent authority.
Maintain professional conduct and protect the confidentiality of member/customer information.
Comply with cash-handling procedures, internal controls, and the organization's approved policies.
Perform other duties related to cash collection as assigned by the competent authority.
Skills and Qualification:
Basic numerical and cash-handling skills.
Honesty, integrity, and a high level of financial responsibility.
Ability to maintain accurate collection records and issue receipts correctly.
Attention to detail and ability to reconcile cash with collection records.
Good communication and interpersonal skills.
Ability to interact professionally with members/customers during field visits.
Basic computer literacy and familiarity with registers or digital collection systems.
Good time-management, organization, and route-planning skills.
Ability to identify and report discrepancies and overdue payments.
Reliability, punctuality, and ability to work independently in the field.