Train them, monitor them share performance reports.
Responsible for maintaining consistent visual communication.
Keeping up to date on all call center reporting.
Oversee the implementation, tracking, and evaluation of marketing activities, as well as their effectiveness.
Make sure the campaign compliances are followed by centers.
Coordination and oversight of the centers’ adherence to the program's policies and procedures.
Develop presentation and training documents
Give great impact through presentation to Onboard the centers.
Required Skills
Must have relevant experience in the DME and Medicare.
One to three years of experience in the call center industry, preferred
Excellent writing/spoken English.
Working knowledge of relevant computer software.
Be a critical thinker with strong problem-solving skills.
Outstanding project management and communication abilities are necessary.
Powerful knowledge of DME and Medicare
The ability to successfully manage multiple campaigns running at the same time.
Details
Published:
6 Feb 2023
Industry:Information Technology
Job Function:Client Services & Customer Support
Qualification:Intermediate
Experience:3 Year
Type:Full Time
Shift:Evening
Positions:1
We use cookies to understand how you use our site and to ensure you get best experience on our site. By continuing to use our site, you agree to our cookies and privacy policy.