Call Center Agent @ Na Telecom Solutions

Job Summary

We are hiring Call Center Agents for multiple shifts.

Shifts Available: Morning Evening

Job Type: Full Time Part Time ‍

Role and Responsibilities:

• Handle incoming and outgoing customer calls in a professional manner
• Respond to customer inquiries, complaints, and requests
• Provide accurate information about products and services
• Resolve customer issues efficiently and escalate when necessary
• Maintain records of customer interactions and transactions
• Meet performance targets such as call handling time and customer satisfaction

 

Required Skills

Skills and Qualification:

• English Communication
• Computer Skills
• Ms Office Skills

• Fresh & experienced candidates

Eligibility: Male & Female both can apply Basic communication skills required welcome Training: Training will be provided at the start Salary: Attractive salary + performance-based incentives Location: Gulshan-e-Jamal, Karachi