Job Summary

Role and Responsibilities:

  • Promoting and selling our company's products and services over the phone, by chatting, or through email
  • Answering customer inquiries
  • Resolving customer complaints
  • Handling customer requests
  • Escalating problems/issues to Team Leader, & come up with possible solutions
  • Liaison with other departments

Required Skills


  • Minimum Intermediate / O-Level
  • Excellent communication skills, including writing, speaking & active listening
  • Quick learning ability with strong customer service orientation
  • Ability to work in a fast-paced environment while remaining calm and professional
  • Good problem-solving and critical-thinking skills
  • Positive, friendly, approachable disposition
  • Must be a good team player
  • Adherence to laws and confidentiality guidelines
  • Proficient in Microsoft Office Suite with good typing skills


Location: Just opposite Taqwa Masjid & Meritorious College A-Level, Block 2, PECHS, Karachi

Timings: Night Shift (9:00 pm to 6:00 am) - Monday to Friday

Experience: Fresh & experienced candidates both are eligible

Compensation: Basic salary, fuel allowance and uncapped commission


  • Published:
    2 Apr 2024
  • Industry:Call Center
  • Job Function:Sales & Business Development
  • Qualification:Intermediate
  • Experience:Fresh
  • Type:Full Time
  • Shift:Evening
  • Positions:10