Job Summary
Aga Khan Health Service, Pakistan (AKHS, P) seeks a proactive, dynamic and self-driven Assistant Manager, Talent & Organizational Development to strengthen talent pipelines, enable robust HR systems, and foster a culture of learning, accountability, and continuous improvement. This role suits an HR professional who thrives in dynamic environments, demonstrates strong ownership and judgment, and excels at translating strategy into practical and high-impact people solutions.
Position Summary
Delivers end-to-end talent acquisition, effective onboarding and employee lifecycle management, prepares HR reports and performs payroll coordination, and ensures policy updates and system implementation and drives organizational development and employee engagement initiatives while upholding safeguarding governance.
Roles and Responsibilities
- Executes recruitment efficiently within approved budgets and policies, maintaining the Personnel Requisition (PR) tracker and coordinating end-to-end talent acquisition, onboarding, and employee lifecycle processes.
- Reviews and drafts employment offers, appointment letters, confirmation letters, contract extensions, share-based doctor engagements, internship agreements, redesignation and job role change letters, and other HR correspondence.
- Maintains accurate, up-to-date HR records, including job advertisements, workforce data, skills inventories, file notes, and documentation to support reporting, compliance, and HR planning.
- Contributes to periodic HR reporting, donor submissions, and data analysis to drive informed decision-making and accountability.
- Supports implementation of recruitment, training, and other HR modules within the Human Capital Management System (HCMS).
- Provides operational support for payroll and compensation by ensuring complete, accurate, and timely entry of new employee data into the HCMS.
- Supports the implementation, review, and continuous improvement of HR policies, procedures, and digital systems to boost efficiency and governance.
- Contributes to organizational development efforts, including developing training calendars, employee engagement programs, learning initiatives, and capacity-building activities aligned with institutional priorities.
- Supports succession planning and talent pipeline development through skills gap analysis and high-potential identification.
- Assists in safeguarding coordination, documentation, and reporting in alignment with AKHS, P’s governance and ethical standards.
- Supports regional HR Business Partners on talent and organizational development matters, providing expertise, resources, and coordination as needed.
- Provides coverage and support to other HR teams in the spirit of teamwork, stepping in as needed to ensure seamless HR operations.
- Collaborates with the Senior Leadership Team and Heads of Departments to implement HR initiatives and address evolving organizational needs.
Required Skills
Education, Skills & Competencies
- Master’s degree in human resources management, or a related field.
- 3-5 years of relevant experience in talent acquisition, talent management and organizational development.
- Strong knowledge and understanding of HR policies, payroll coordination, and Human Capital Management System (HCMS).
- Excellent communication, coordination, and documentation skills.
- Proactive mindset with the ability to manage multiple priorities and engage effectively with senior stakeholders.
- High integrity, cultural sensitivity, and commitment to diversity and inclusion.
- Meticulous accuracy in data management and strong attention to detail across all aspects of the role.
- Proficiency in Microsoft Office (especially MS Excel) and digital collaboration tools.
AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Assistant Manager Talent & Organizational Development, accompanied with his/her Line Manager(s) is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.
Note: Only shortlisted candidates will be contacted for an interview.