Job Summary
Aga Khan Health Service, Pakistan (AKHS, P), a leading not-for-profit healthcare organization, is seeking dynamic and result-oriented professionals for the position of Assistant Manager, Community Health.
Position Summary:
The Assistant Manager, Community Health will support the Lead, South Community Program in overseeing the implementation, coordination, and monitoring of community health programs across Sindh. The position plays a key role in ensuring operational excellence, quality assurance, stakeholder engagement, and program expansion aligned with AKHS’s mission and strategic goals.
The incumbent will serve as a bridge between the regional teams, health centers, and central departments (Finance, HR, Procurement, Communication, IT), ensuring that community health services are efficient, patient-centered, and sustainable.
Role and Responsibilities:
- Program Coordination: Support the Lead, South Community Program in managing and monitoring community health initiatives to ensure timely achievement of targets and outcomes.
- Operational Support: Facilitate coordination among cross-functional teams including HR, Finance, Facilities, and IT for smooth day-to-day operations.
- Quality Assurance & Compliance: Implement quality protocols, infection control, and clinical standards; monitor compliance and report deviations or malpractice.
- Healthcare Expansion: Identify new opportunities for service growth, partnerships, and pilot initiatives to strengthen community outreach.
- Team & Stakeholder Management: Build and sustain relationships with local partners, community leaders, and health staff; motivate and guide teams toward continuous performance improvement.
- Data & Reporting: Ensure accurate data collection, analysis, and timely reporting for evidence-based decision-making and audit compliance.
- Financial Management: Assist in regional budgeting, cost control, and efficient resource utilization.
- Environmental Responsibility: Identify operational areas impacting the environment and implement measures aligned with AKHS’s net-zero carbon operations by 2030 goal.
Key Milestones in the First Six Months
- All community health centers meet or exceed quality assurance benchmarks.
- Doctors and staff demonstrate consistent adherence to clinical and ethical guidelines.
- Program data is accurate, timely, and supports smarter decision-making.
- At least one new healthcare partnership or service expansion is initiated.
- Resource utilization shows measurable improvement and cost efficiency.
- Clear steps are underway toward reducing environmental impact.
Required Skills
Qualification & Experience:
- MBBS, BScN, or master’s degree in public health, Public Policy, Development, Management or Social Science (or a relevant bachelor’s degree with strong healthcare operations experience).
- Minimum 3 years of experience in healthcare operations, preferably in NGOs, public health programs, or hospital management.
- Demonstrated skills in program coordination, stakeholder engagement, and performance monitoring.
- Strong analytical, problem-solving, and data management capabilities.
- Excellent interpersonal, communication, and leadership skills.
- High integrity, professionalism, and adaptability in dynamic settings.
- Commitment to AKHS’s values and environmental sustainability goals.
AKHS is committed to reducing our impact on climate and the environment and have set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Assistant Manager Community Health, accompanied with his/her Line Manager(s) is expected to identify and understand which aspects of his/her work have most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.
Note: Only shortlisted candidates will be contacted for an interview.